Easy-to-use front desk system that facilitates day-to-day hotel operations
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User-friendly guest folio. Outstanding payment at-a-glance. Click to WhatsApp Guest. Click to send e-invoice and e-receipt. Support sub-folios. Transfer balance between folios.
Create group reservation. Quick link to perform group check-in / out. Track advanced payment. Transfer folio charges. Generate group invoice.
Housekeeper login. To-do list. Room status flag. Priority flag. Inspection. Track cleaning time by room. Track cleaning time by the housekeeper. Upload photo of lost & found.
Supervising the physical hotel facilities and increase the lifespan of assets. Maintenance job requests. Job-status flag. Close room for maintenance. Common area tagging. Photo attachment. Remark.
Payment accounts with account code and reference code. Tourism Tax. SST. GST. Alcohol Tax. Heritage fee. Tax-inclusive auto calculation. Filter and export transactions in Excel.
Shift collection summary report. Shift roster. Activity log for audit trail. Cashier audit trail. Keep track of security deposits and cash. Fraud prevention.
Caren demonstrates how to make a new booking and check into a hotel room through the hotel kiosk.
Posting tax charges to the guest folios automatically. So you do not have to edit each reservation.
We serve many local branded hotel chains that operate more than five properties.
Discover >>Do you still remember the last time you have a busload of customers queueing for group check-in?
Offer an airport like pre-arrival web check-in experience to your hotel guest. Ask tour guide to perform pre-arrival check-in. Cut down the queuing time by 65.7%.
Softinn PMS is known for being user-friendly. Check out our customer reviews.
On top of that, we're also environment-friendly; the hotel uses e-receipt and e-invoice capabilities to reduce paper usage and printing.
Each employee gets their login (no additional charges), they may access and perform their work (system performance won't be affected by more users). Onboard new staffs within a day using the self-paced video guides.
Onboard and train new staff within a day with a self-paced video guide. 200+ video guides available and still growing. OR book your slot to join the free monthly group training offered by Softinn.
With the Open API, you get the freedom to create and innovate. Invite 3rd party apps to support your operation, distributions or guest experiences by connecting to the API.
Overall experience is good, I personally find their customer support is pretty excellent. They did more than I expected. Keep up with the good works.
Cheryn T.
Director
Very good experienced. On boarding is easy and with a dedicated team to assist with on boarding and an account manager to manage our account in the event of any issue.
Chun Szen L.
Director
No more double bookings with Softin PMS and channel manager! That's relieved.
Liow W.
Manager
A cloud-based hotel PMS system for small hotel chains, boutique hotels and resorts.
An affordable channel manager add-on to Softinn PMS. Sync the reservations, price and allotment with 40 plus OTAs (e.g. Booking.com, Agoda, Airbnb, etc.)
An affordable channel manager add-on to Softinn PMS. Sync the reservations, price and allotment with 40 plus OTAs (e.g. Booking.com, Agoda, Airbnb, etc.)
An affordable channel manager add-on to Softinn PMS. Sync the reservations, price and allotment with 40 plus OTAs (e.g. Booking.com, Agoda, Airbnb, etc.)
A cloud-based hotel PMS system for small hotel chains, boutique hotels and resorts.
Kiosk that works 24/7, assisting guest check-ins/outs and serve the walk-in guests.
PMS, the property management system, is one of the essential tools required to run a hotel business efficiently. The front desk can use it to perform reservation activities such as check-in and out, manage room availability, record payments and security deposits, update the guest profile and more.
A good channel manager is one that is user-friendly and easy for you to use. It must be connected to all your sales channels. Accuracy of inventory update is another thing to take into consideration.
It should also be seamlessly integrated with the PMS that you're using. Other than Softinn Channel Manager, Softinn PMS is also integrated with SiteMinder's channel manager.
Yes. Softinn PMS integrates with Q3Financial (auto-sync). Our PMS exports transactions in CSV format if you're using accounting software that supports CSV import (semi-auto).
Yes and No.
Yes, you can still issue a room key using our app.
No, you can't access the PMS because it requires the internet. However, if your mobile phone has internet access, you can still use it; our PMS is mobile-friendly.
Yes. Softinn PMS integrates with famous door lock brands like Intego, Orbita, Mifare, Jensberg, etc. You can find the complete list of integrated hardware on our integration page.
Sit back and watch a live demo of the Hotel PMS with other hoteliers.
(20 to 30 minutes online session)
